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HubSpot CRM Implementation & Optimisation

Finally, a CRM That Works the Way You Do

If your CRM feels more like a burden than a benefit — or if you’re still juggling leads in spreadsheets and WhatsApp — it’s time to level up. At Deep Thought 360, we design and optimise HubSpot CRM systems specifically for trades businesses like yours: solar, electrical, plumbing, and beyond.

Whether you’re setting up HubSpot for the first time or need to rescue a half-baked implementation, we’ll make your CRM work for your team, not the other way around.


What We Deliver

🧰 HubSpot Setup (The Right Way)
We don’t just activate a portal — we build your CRM around your sales and service processes. Custom pipelines, properties, views, and user roles that match how your business actually works.

🔁 Workflow Automation
From lead qualification to job completion, we design automations that reduce admin, improve handovers, and make sure no opportunity falls through the cracks.

📊 Reporting & Dashboards
We create dashboards that show you real-time performance across sales, marketing, and customer service — with no digging, no guesswork, and no fluff.

🔗 Tool Integration
We connect HubSpot with your quoting tools, job management systems, forms, and inboxes — so your data flows seamlessly and you’re not duplicating work.


Who It’s For

✅ Trades businesses using HubSpot — but not getting full value
✅ Teams starting from scratch and want to do it right, first time
✅ Business owners who need clear visibility and better control
✅ Sales and service teams frustrated by broken or manual processes


What It Looks Like

We tailor every CRM project to your needs, but typical deliverables include:

  • Discovery workshop and process mapping

  • HubSpot portal setup or reconfiguration

  • Custom pipelines, properties, and workflows

  • Automation of lead routing, follow-ups, and handoffs

  • Dashboard setup for owners, sales, and service teams

  • Loom walkthrough and team training



Why Deep Thought 360?

We specialise in helping trades businesses get control of their data, leads, and customer journeys. With deep HubSpot expertise and real-world process thinking, we don’t just “set up software” — we build systems that power your growth.


Ready to Fix the CRM Chaos?